Legal
Terms & Conditions
Last updated: April 2026
Welcome to Pataa International Aushadhalaay (pataainternational.com). By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General
- These terms govern your use of pataainternational.com and purchase of Pearl Glow products.
- By placing an order, you confirm that you are at least 18 years of age or have parental consent.
- We reserve the right to update these terms at any time without prior notice.
2. Products & Pricing
- All product descriptions, images, and prices are as accurate as possible, but we do not guarantee they are error-free.
- Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to modify product prices without prior notice.
- Product availability is subject to stock. In case of out-of-stock items, we will notify you and offer a refund or replacement.
3. Orders & Payments
- Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
- Payment can be made via Cash on Delivery (COD), UPI, net banking, or credit/debit cards through our secure payment gateway (Razorpay).
- For online payments, the transaction is processed by Razorpay and is subject to their terms of service.
- Order confirmation will be sent via email and/or WhatsApp.
4. Shipping & Delivery
- We offer free shipping across India on all orders.
- Estimated delivery time is 3-7 business days depending on your location.
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
- For detailed shipping information, please refer to our Shipping Policy.
5. Returns & Refunds
- Returns are accepted within 7 days of delivery for unopened and unused products.
- Refunds will be processed within 5-7 business days after the returned product is received and inspected.
- For complete details, please refer to our Return & Refund Policy.
6. Cancellation
- Orders can be cancelled before they are shipped by contacting us via WhatsApp.
- Once an order is shipped, it cannot be cancelled but can be returned after delivery.
- For more details, please refer to our Cancellation Policy.
7. User Account
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activity under your account is your responsibility.
- We reserve the right to suspend or terminate accounts that violate these terms.
8. Intellectual Property
All content on this website including logos, text, images, product designs, and branding is the property of Pataa International Aushadhalaay and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
9. Disclaimer
- Our products are for external use only unless specified otherwise.
- Results may vary from person to person. We do not guarantee specific results.
- If you experience any adverse reaction, discontinue use immediately and consult a dermatologist.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Contact Us
If you have any questions about these terms, please contact us:
- WhatsApp: +91 9702 60 1111
- Email: info@pataainternational.com