Our Promise
Return & Refund Policy
7-Day Easy Returns
100% money-back guarantee on unopened products
Return Eligibility
7-day easy returns. 100% money-back guarantee on unopened products.
- Product must be unopened, unused, and in original packaging
- Return request must be raised within 7 days of delivery
- Original invoice must be provided
- Product should be free from damage caused by misuse
Non-Returnable Items
For hygiene and safety reasons, opened or used skincare products cannot be returned unless they are damaged or defective.
How to Initiate a Return
- 1Contact us via WhatsApp at +91 9702 60 1111 within 7 days of delivery.
- 2Share your order number, reason for return, and product photos.
- 3Our team will verify and approve the return request within 24 hours.
- 4Pack the product securely and we will arrange pickup from your address.
- 5Refund will be processed within 5-7 business days after we receive the product.
Refund Process
Once your return is approved and the product is received, we will initiate the refund:
- UPI / Online Payments: Refunded to original payment method within 5-7 business days
- COD Orders: Refunded via UPI / Bank Transfer (we will collect your details)
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund.